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RMA Services

Return Policy:


All of us at Southern Cross Aviationare proud of our quality products, people and facilities. We strive to make every effort to provide our customers with the most reliable product possible. However, if a problem develops in a supplied component that requires its return, please contact us for a Return Material Authorization (RMA). Returned material must be accompanied by a copy of the issued RMA with all listed requirements completed.

Returned goods are subject to a minimum restocking fee of 15% of the purchase price. Opened or unsealed items must be recertified and returned to the original condition in which they were shipped. Non-warranty recertification charges are the responsibility of the customer.

If you have any questions or comments pertaining to the return of material, please contact us. Thank you.

If you require a Warranty replacement please call us at 954-377-0320.

 
If you need to return a part, please complete the following form and a Southern Cross Aviation representative will contact you.
 
   
Company Name:
Contact Name:
Email Address:
Phone:
Fax:
Purchase Date:
Your reference number:
Sales Order or
Invoice #:
P/N to return:
S/N to return:
Reason for return:
 
 
 

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Conditions Key
NE = New
NS = New Surplus
OH = Overhauled
SV = Serviceable
AR = As Removed
RP = Repairable (Core)

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